Dzenway logo DZENWAY

DzenWay Privacy Policy

Effective Date: September 6, 2025
Last Updated: September 6, 2025

We value your privacy and are committed to being transparent about how we collect and use your data. This Privacy Policy explains what data we process, for what purposes, on what legal grounds, and what rights you have as a data subject.

1) Who we are

Data Controller: Dzenway

Data requests email: contact@dzenway.com

If you are located in the EU/EEA or the UK, your data is processed under GDPR/UK GDPR. If you are located in California, the provisions of CCPA/CPRA also apply.

2) Scope of this Policy

This Policy applies to the website dzenway.com and related sections (including contact forms, newsletter subscriptions, the “Library” with user-generated content, etc.), as well as cookies and similar tracking technologies used on the site.

3) Data we collect

Data you provide:

  • Contact details (name, email) when submitting forms or subscribing to the newsletter.
  • Account data (if you register in the “Library”): username, email, display name, uploaded content.
  • Materials you publish/submit (writings, comments, reviews).

Data collected automatically:

  • Technical and behavioral data: IP address, device/browser type, language, referral URL, page views, clicks, time spent, interaction events.
  • Cookies, localStorage, and similar technologies (see “Cookies”).

Data from third parties (where applicable):

  • Email marketing platforms (subscription status, email opens, clicks).
  • Analytics tools (aggregated traffic and engagement metrics).

Sensitive data:

We do not request or process special categories of personal data (e.g., health, beliefs). Please do not submit such data via our forms.

We only process the minimum necessary data.

Purpose Examples Legal basis
Responding to your inquiries Replies to contact forms Legitimate interest or contract (pre-contractual steps)
Email newsletter New posts, curated picks, important updates Consent (you may withdraw anytime)
Analytics and site improvement Traffic measurement, UX optimization Legitimate interest (minimal analytics) or consent — depending on cookie settings
UGC moderation (“Library”) Publishing, editing, removing content; abuse prevention Contract, legitimate interest, legal obligation (upon authority request)
Security Preventing spam, abuse, incidents Legitimate interest

You can withdraw consent at any time (if consent was the basis), without affecting the lawfulness of prior processing.

5) Cookies and similar technologies

We use cookies for:

  • Strictly necessary (site functionality, security).
  • Functional (language/interface preferences).
  • Analytics (traffic and event tracking).
  • Marketing (personalized recommendations, performance measurement — only with your consent).

You can manage cookies through the consent banner on our site and your browser settings. Disabling certain cookies may limit site functionality.

6) Data sharing

We may share data with service providers/contractors who help us operate the site, strictly under our instructions (as processors):

  • Email marketing platforms (e.g., MailerLite or similar) — subscription management and campaigns.
  • Web analytics (e.g., Google Analytics 4 or similar) — aggregated traffic metrics.
  • Hosting/CDN/security services — uptime and protection.

We do not sell your personal data. Sharing may occur only as required by law (e.g., government requests).

7) International transfers

If processing involves transferring data outside your country, we use recognized safeguards (e.g., EU Standard Contractual Clauses (SCCs) or other applicable measures). Specific mechanisms depend on the provider and your jurisdiction.

8) Data retention

We retain data only as long as necessary for the purposes above or as required by law. Typical retention periods:

  • Contact form submissions — up to 24 months after closure.
  • Newsletter subscription data — as long as you are subscribed + up to 24 months for delivery logs.
  • Analytics data — according to system settings (typically 2–14 months for standard properties; enterprise settings may differ).
  • Library accounts and content — as long as the account is active or until deletion is requested.

9) Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data and receive a copy.
  • Rectify inaccurate or incomplete data.
  • Erase data (“right to be forgotten”) under certain conditions.
  • Restrict processing under certain conditions.
  • Object to processing based on legitimate interests.
  • Data portability — receive data in a structured, machine-readable format.
  • Withdraw consent at any time (if consent was the basis).

For California residents (CCPA/CPRA): the right to know, delete, correct, limit “sharing” for cross-context advertising, and the right to non-discrimination.

To exercise your rights, contact us at contact@dzenway.com. We may request identity verification.

You also have the right to lodge a complaint with your local data protection authority.

10) Children

Our site is not intended for children under 13. In the EEA, a child’s consent is valid only at age 16 (or lower if permitted by local law and parental/guardian approval is obtained). We do not knowingly collect children’s data. If you believe a child has provided us with data, contact us for removal.

11) Automated decision-making and profiling

We do not make legally significant decisions based solely on automated processing, including profiling.

12) Security

We implement technical and organizational measures: HTTPS/SSL, up-to-date software, role-based access controls, backups. However, no transmission or storage method is 100% secure.

13) Communications and unsubscribing

You receive newsletters only with your consent. You can unsubscribe anytime via the link in the email or by contacting contact@dzenway.com.

14) User content (“Library”, comments)

By publishing materials, you acknowledge they may be visible to other users. We reserve the right to moderate to comply with law, protect copyright, and uphold community rules. Do not post personal data in public materials.

Our site may contain external links. We are not responsible for the privacy practices of third-party websites. We encourage you to review their policies.

16) Changes to this Policy

We may update this Policy from time to time. The current version is always available on this page, with the last updated date shown above. For significant changes, we will provide reasonable notice (e.g., a site banner or email, if you have consented to our mailing list).

17) Contact Us

Email: contact@dzenway.com

For privacy-related questions or to exercise your rights, contact us — we will respond within a reasonable timeframe.